Privacy & GDPR
We only collect what we need to serve you, and we never sell your data.
What we collect
Order and contact details you provide (name, email, phone, delivery address).
Payment confirmation from Stripe or PayPal. We do not store full card numbers.
Basic store analytics and, if you accept marketing cookies, advertising measurement data.
Cookies and advertising
Essential cookies keep your basket and checkout working.
If you click Accept, we also use the Meta Pixel and related cookies so Facebook and Instagram can measure ads, reduce duplicate events, and show you relevant DoorNest ads. You can choose Essential only instead.
When you buy, our server may send a Purchase event to Meta (Conversions API) so we can measure paid ads. That event includes a hashed email or phone where available, order value, and products purchased.
Who we share data with
Payment providers: Stripe and PayPal, to take payment.
Fulfilment and operations: our delivery partners and internal order tools.
Advertising: Meta Platforms Ireland Ltd. when you allow marketing cookies, or when we send a purchase conversion from our server.
We do not sell your personal data.
How we use it
To fulfil your orders, provide support, improve the store, measure advertising, and — only with your consent — send you helpful sleep content and offers.
Your rights
You can access, correct, or delete your data, and unsubscribe at any time. Email contact@doornest.uk and we'll action it promptly.
You can also change cookie choice by clearing site data for doornest.uk and visiting again.
Contact details
Email: contact@doornest.uk.
Business address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Last updated for DoorNest UK operations. For questions, email contact@doornest.uk.